Nonworking Member FAQ

As a non-working member of the 4th Street Food Co-op, we’d first like to thank you for your support! Your dues help make it possible to continue offering high quality, organic food and eco-friendly household products at affordable prices to our community.

Secondly, we’d like to tell you a bit about what it means to be a nonworking member! Below are questions that are commonly asked by our Nonworking Members. If you can’t find what you’re looking for, please submit an inquiry through our Contact Us page and we’ll respond as soon as we can.

When Will I Receive My Discount?

If you join at the register in the store, you should receive your discount immediately.

If you join or renew online, we will update our system to activate your membership within one business day of payment (usually this happens sooner than that, but since this is not an automated process, there may be times when it takes a full business day).

How Often Do I Renew My Membership?

All members renew their dues once per calendar year, typically in January when we send an email reminder to renew your membership. Your membership is good from the date you join through December 31.

When Do I Renew My Membership?

All members are asked to renew their memberships at the start of each calendar year (i.e., January 1st). When you renew in January, you pay the full price. If you renew after January, you pay a pro-rated amount. See Join the Co-op for the current prices.

How Do I Change My Membership to Become a Working Member?

If you would like to become a working member, please submit an inquiry to Membership through our Contact Us page. If you’re available to work an open shift we need to fill, our scheduling team will reach out to schedule a training shift; you will also be refunded a pro-rated amount for the difference in cost between working and nonworking memberships.

How Do I Cancel My Membership?

If you’d like to cancel your membership, please submit an inquiry to Membership through our Contact Us page. We will refund a pro-rated portion of your dues for the calendar months after the one in which a discount was last taken.

What If I Don’t Receive My Discount?

If you notice after the fact that you didn’t receive your discount on a purchase and your membership is active, you should submit an inquiry through our website on the Contact Us page with the name on your account, the date of purchase, the purchase amount, and the order number on the receipt, if known.

I Just Became a Member. Can My Discount Be Retroactively Applied to Previous Purchases?

No, your discount can only be applied to purchases that you make after you activate (or renew) your membership.