Walkthrough seems to be the favorite training method. From rear to register or the other way around.

We seemed to agree that spending some time (10 mins?) on a few primary topics, and then revisiting them when wrapping up might be productive.

I would propose those be:

• Shift replacement
  • Not schedulers job
    • While replacement for a single shift isn't her job, should you choose to leave the coop entirely, or become a non-working member, she is responsible for filling the gap in the schedule. If you leave the coop without notifying the scheduler, they're trying to do their job without all the information. It's very unfair. You don't have to explain your reasons, and we can't expect "2 weeks notice", but the scheduler does need to know.
  • Take down #s for neighboring shifts and similar shifts (even giving them a moment to actually enter #s into their phone if they wish)
  • "cooperative" - your work is supporting others. When you don't show, you're impacting others unfairly, and vice-versa.
  • Plan ahead. If you follow religious holidays or always go to florida for spring break, find replacements sooner than later.
• Sign-in (reference insurance use of signatures, that it's very important for both them and the coop)
• Talk about follow up and continuity. I can think of a couple examples, but in general, the idea of finishing what you're working on, and if not, communicating it foward.
• What else?

Major categories:

• Stocking & Pricing
• Cleaning
• Produce
• Register
• General shift information
• General membership information

Stocking and pricing:

• Overstock locations
• Overstock facing and labeling
• Fronting and facing products
• Alternate refilling method (Bin & scoop, instead of bringing bags down.)
• Bins - not on floor
• Price guns (refilling)
• Rotating
• Receiving and stocking independent deliveries

Cleaning

• Vacuuming
• Keep the sink clear
• H202 mop soaking

Produce

• Marking items as 1/2 price on the tag if there isn't room to move items into the half-priced section.
• No leafy greens on top level of fridge
• Culling 1/2 price

Register

• Demo scenarios on register (Possibly use the cheatsheets as a minimum run through?)
• Intentionally cause errors
• EBT, including Oberts method for "faking" an EBT transaction
• Taxed items overview
• Receiving and filing independent deliveries (CODs and invoiced deliveries)
• Register book(Full books go in finance drawer)
• New memberships

General shift info

• Sign-in (emphasize workers comp)
• Clipboards
• Filing tower
• Tofu water changing
• Emergency closing (leave pins open)
• Taking down neighboring shift info & similar shift info
• Break down boxes
• Shoplifting
• Outside garbage (not ours)
• Safety
• Ladder & Fan
• Printable forms
• Wiki (beyond printable forms, and receiving/pricing information)

General membership info

• Quit notice
• Meetings
• 4 list
• Cooper square/MHA brief explanation

Other:

• To do list - Kennys method of taking down a todo list, checking items off, and passing it on to the next shift if necessary
• Rights & responsibilities <- don't know what this was about, someone refresh my memory?

Qs: What to default to on price issues?

-- LippeLippe - 19 Oct 2008